Frequently Asked Questions
Loft storage solutions throughout the North East
Q: Will there be much dust or mess after the job is done?
A: We will protect your property with dust sheets, and attempt to keep any dust to a minimum. If necessary we will vacuum clean at the end of the day. We do not leave any mess for customers to clean up.
Q: What parts of the country do you fit loft ladders?
A:We are able to work in lofts all over the North East but in certain areas have to make a small charge for fuel.
Q:How long will it take to fit the ladder?
A:This will depend on which ladder or package deal you order, a ladder can take from two to four hours and package deals one to two days. Be assured we stay until the job is finished, we never leave a property until we have completely finished whether it's a ladder or a large package deal.
Q:My loft hatch goes up into the loft at the moment can it be converted to hinge down?
A:Yes. We can convert your hatch door to hinge down. This door will then be operated by a pole supplied with the ladder. If the door is too heavy or weak we may need to replace it with a new one, there is a small charge to cover materials for this service but often is not needed.
Q: Do we need to move our belongings in our loft?
A: Not unless the loft is totally full and we have no room to move around.We will carefully move your belongings and consider it part of the job.
Q:How long do I have to wait before I have my ladder fitted?
A:We aim to have your loft completed within 14 days of your instruction to carry out the work
Q: If I pay more can I get a better quality ladder?
A:No. In our opinion our ladders are the best on the market. You may want to consider how often you will use your ladder, whilst an aluminium ladder is strong and robust a timber ladder is usually easier to operate and climb.So if your using your ladder frequently you may want to consider this.
Q: I don't think a ladder will fit. What do you think?
A:Give us a call we are never beaten there is always a solution.
Loft storage solutions for the North East
Areas we cover
Loft ladders, loft boarding, loft storage packages, loft offices, space saver staircases, hobby rooms and clean loft storage solutions throughout the North East including Gateshead, Tyne & Wear, Northumberland, Newcastle Upon Tyne and everywhere in between.
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